Today's IT operations are pressured to cut costs as well as expected to give their companies the edge of a real-time enterprise in order to respond with agility to changing conditions. As business processes have become more complex, so have the required business applications, databases and IT processes.
Applitech offers Application and Database Management Services both onsite and remotely through its Global Delivery Centers in India, USA and Singapore. Staffed by well trained application experts and DBAs who constantly monitor our customers vital applications and ensure world-class service and a monitoring processes inspired by industry best practices.
- Central point Help Desk for trouble shooting and contact for all post implementation issues including training.
- Problem resolution through onsite or offsite call facility with effective Problem tracking and escalation mechanism.
- Detail study of Legacy System and Cost Benefit Analysis for life extension and adding functionalities.
- Study and Implementation of system integration of Legacy System with New Applications.
- Development, Management and Implementation of System upgrades, patches and fixes.
- Release control and change management.
- Preventive and Corrective Maintenance of Database.
- Business Process Consulting.
- System security study, consultancy and maintenance.
- Offsite System backup.
- Remote monitoring of Database and Application for performance management and trend analysis.
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